FAQ's

The Waterworks Warehouse Sale features select Fittings, Furniture, Surfaces, Accessories and Furnishings.

All products featured in our Warehouse Sale are offered at exclusive discounted prices. No promotional codes are necessary at checkout.

All Warehouse Sale purchases are final sale. We are unable to accommodate returns, cancellations, or exchanges.

Orders will be shipped via standard shipping only. International shipping is not available.

Please allow up to 5 business days for order processing with an additional transit time of 5–10 business days.

Local pickup is available for our clients at the Waterworks Warehouse in Brookfield, Connecticut. Once your order is ready, you will receive a formal email from our team with detailed pickup instructions, including available dates and times.

Orders must be picked up during the scheduled time slot provided. We are unable to hold product beyond the designated pickup window.